Privacy Policy
How we collect, use, and protect your information.
Smiles Bring Hope, Inc. ("we," "us," "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with us.
1. Information we collect
Information you provide:
- Contact information, including name, email, phone, and address
- Volunteer inquiries, including background, experience, and availability
- Donation information, see our Donor Privacy policy
- Partnership inquiries, including organization name, contact details, and proposal
- Communications and correspondence
Information collected automatically:
- Browser type, IP address, and operating system
- Pages visited and time spent on the site
- Referrer information
- Cookies and similar tracking technologies, if enabled
2. How we use your information
- To respond to your inquiries
- To process volunteer applications
- To process donations and provide tax documentation
- To send updates about our mission and impact, if you opt in
- To improve our website and services
- To comply with legal and regulatory obligations
3. Data sharing
We do not share your personal information with third parties except:
- Service providers who process payments, emails, or analytics under confidentiality agreements
- When required by law or legal process
- With partner organizations only with your explicit consent
4. Data security
We implement industry-standard security measures including SSL/TLS encryption, secure servers, and regular security audits. No transmission over the internet is 100% secure, and you acknowledge this risk when you use our website.
5. Cookies and tracking
Our website uses cookies to enhance your experience. You can control cookie settings in your browser. Disabling cookies may limit some website functionality.
6. Your rights (GDPR and CCPA)
If you reside in the EU or California, you have the right to:
- Access your personal data
- Correct or update inaccurate information
- Delete your information, with exceptions for legal compliance
- Opt out of marketing communications
- Request a portable copy of your data
To exercise these rights, contact us at sabitasmail@yahoo.com.
7. Children's privacy
Our website is not intended for children under 13. We do not knowingly collect information from children. If we become aware of information from a child under 13, we will delete it immediately.
8. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing information.
9. Changes to this policy
We may update this policy periodically. Material changes will be noted on our website and via email notification. Your continued use of our site constitutes acceptance of the updated policy.
10. Contact us
For privacy questions or to exercise your rights, contact us at:
Smiles Bring Hope, Inc.
25 Lindsay Drive
Troy, NY 12180
Email: sabitasmail@yahoo.com
Phone: (518) 281-3422
Last updated: May 2026
Mobile information and text messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Smiles Bring Hope, Inc. does not sell, rent, or trade your mobile phone number.
If you opt in to receive text messages from us, your mobile number is used only to send the messages you asked for. Information sharing with the service providers that help us deliver those messages — such as our telephony provider — is limited to what is required to send them, and those providers are not permitted to use your number for their own marketing.
Text message opt-in data and consent are never shared with any third party for marketing purposes. You can withdraw consent at any time by replying STOP to any message.